Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. By using our services, you acknowledge that you have read and understood this policy regarding our collection, storage, use and disclosure of your personal information through cookies in accordance with New Zealand's Privacy Act 2020 and other applicable regulations governing online gaming activities.
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies contain information that is transferred to your device's hard drive and help us recognize your browser and capture certain information about your preferences and gaming activities.
Our platform uses various types of cookies to enhance your gaming experience, ensure security, and comply with regulatory requirements applicable to online gaming operators in New Zealand. These technologies help us deliver personalized content, remember your login details, and analyze how our services are used.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
| Essential Cookies | Required for basic website functionality, security, and gaming operations | Session/1 year |
| Performance Cookies | Collect information about website usage and gaming patterns | 2 years |
| Functional Cookies | Remember user preferences, language settings, and gaming history | 1 year |
| Marketing Cookies | Deliver relevant advertisements and promotional offers | 1 year |
| Analytics Cookies | Help understand user behavior and improve gaming experience | 2 years |
3. Essential Cookies
Essential cookies are necessary for our gaming platform to function properly and cannot be switched off. These cookies enable core functionality such as security, network management, and accessibility. Without these cookies, services you have asked for cannot be provided.
- Authentication cookies to verify your identity
- Security cookies to prevent fraudulent activities
- Load balancing cookies to ensure optimal performance
- Session management cookies for gaming continuity
- Compliance cookies for regulatory requirements
4. Performance and Analytics Cookies
These cookies collect information about how visitors use our website and gaming platform. They help us understand which games are most popular, identify technical issues, and improve overall user experience. All information collected is aggregated and anonymous.
- Page visit tracking and user journey analysis
- Game performance monitoring and optimization
- Error tracking and technical issue identification
- Loading time measurement and speed optimization
- Feature usage statistics and player behavior patterns
5. Functional Cookies
Functional cookies allow our website to remember choices you make and provide enhanced, personalized features. These cookies enable us to remember your gaming preferences, language selection, and other customizable elements that improve your experience on our platform.
These cookies may be set by us or by third-party providers whose services we use on our pages. They help us remember your preferred games, betting limits, and interface settings to create a more personalized gaming environment tailored to your preferences.
6. Marketing and Advertising Cookies
Marketing cookies are used to track visitors across websites and deliver relevant advertisements and promotional content. These cookies help us show you offers that may be of interest to you based on your gaming activity and preferences.
- Targeted promotional campaigns based on gaming history
- Cross-platform advertising coordination
- Bonus offer personalization and delivery
- Affiliate marketing attribution and tracking
- Social media integration and sharing functionality
7. Third-Party Cookies
Some cookies on our site are set by third-party services that appear on our pages. We work with trusted partners to provide various services including payment processing, game content, analytics, and customer support. These partners may use cookies to enhance their service delivery.
Third-party cookies are governed by the respective privacy policies of these external services. We encourage you to review the privacy policies of any third-party services you interact with through our platform to understand their cookie usage practices.
8. Cookie Management and Control
You have several options for managing cookies on our platform. While essential cookies cannot be disabled without affecting functionality, you can control other types of cookies through your browser settings or our cookie preference center.
- Browser settings modification to block or delete cookies
- Cookie preference center for granular control
- Third-party opt-out tools and services
- Mobile device settings for app-based cookie management
- Regular cookie clearing and privacy maintenance
9. Browser-Specific Cookie Settings
Each web browser handles cookies differently. Below are instructions for managing cookies in popular browsers used by our players in New Zealand:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Preferences > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Privacy, search, and services > Cookies and site permissions
- Opera: Settings > Advanced > Privacy & security > Site Settings > Cookies
10. Impact of Cookie Restrictions
Restricting or disabling cookies may affect your gaming experience and access to certain features. Some consequences of limiting cookie usage include loss of personalized settings, reduced security measures, inability to maintain gaming sessions, and limited access to promotional offers.
We recommend keeping essential cookies enabled to ensure optimal platform functionality and security. However, we respect your privacy choices and provide tools to customize your cookie preferences according to your comfort level.
11. Data Protection and Privacy Rights
Under New Zealand's Privacy Act 2020, you have specific rights regarding your personal information collected through cookies. These include the right to access, correct, delete, and restrict processing of your data collected via cookies and similar technologies.
You may request information about cookies set on your device, ask for cookie data to be deleted, or lodge complaints with the Privacy Commissioner if you believe your privacy rights have been violated. We are committed to protecting your privacy while providing excellent gaming services.
12. Policy Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in our practices, technology, or legal requirements. We will notify users of significant changes through our website or direct communication methods. The effective date of the current policy is displayed at the top of this document.
For questions about this Cookie Policy, cookie management assistance, or to exercise your privacy rights, please contact our privacy team through the designated channels provided on our website. We are committed to addressing your concerns promptly and transparently.